News

Safety Advisor Vacancy

SureFoot Solutions is growing up. We’re 10 years old already and thinking big. We’ve built our reputation on our people, our service and our honesty. Personality is key in this game and we want yours to shine.

We’re proud of our huge family of amazing Clients and are welcoming more into the SureFoot way of life all the time.

Safety Advisor

When Clients think of SureFoot, they think of the people at SureFoot. There’s no sexy product or fancy marketing to hide behind. Therefore a Safety Advisor has to really be the face of the business everyday. They lead by example, are super-organised, genuine and friendly. In the same three hours, they can be chatting with the Kitchen Porter, giving some hard feedback to a Manager and summarizing the high and low lights with the Area Manager.
Safety Advisors have to be amazingly organised, planning complex diaries and appointments months in advance, only to have them turned over in days. Our Clients love the Safety Advisor’s eye for detail and their approachability and fairness.
The Safety Advisor is nothing like an Inspector, both in their demeanor and their report writing. Instead, they talk and act in way our Clients respect and understand.

Every Client has a designated Client Manager, but it’s you the frontline of the business really sees everyday. This means you get to build fantastic relationships with a huge number of people and are often their first point of contact for support.

Safety Advisors are completely field based and rarely found in our Soho offices (no problem to pop in and say hi though!) They work wherever our Clients have sites, which can be anywhere in the UK, but more often than not these are in London. Reporting to the Client Manager, almost daily over the phone, they see the rest of the team at meetings or maybe on a team night out.

We’ll love you if you….

· Have experience of working in a catering business, ie; restaurant, bar, café, food manufacturer etc
· Are amazing with people and can handle the whole range of human emotions including crying, anger, frustration, pride and ambivalence
· Love travelling everyday across the UK and sometimes internationally
· Enjoy working on your own, making your own decisions and solving problems
· Can plan a complex diary weeks in advance, only to have it turned on it’s head by Wednesday
· Live somewhere near London or South West and have a full driver’s licence
· Have any previous experience of auditing, inspecting or assessing a food business
· Are a spelling and grammar freak

Today’s Thursday….what might a Safety Advisor be doing?

  • Responding to 2 customer feedbacks on the train to work
  • Dealing with a complex pest issue
  • Coaching a new chef on how to cool food properly
  • Chatting to another Safety Advisor about something strange they found during an assessment
  • Speaking to an Operations Director, talking them through an assessment you completed
  • Completing another assessment in the afternoon, this time with a food quality assessment included – Yum!
  • Checking the audit allocation to ensure all assessments are on track in the diary
  • Responding to a Client’s query regarding your assessment
  • Finish writing the 2 reports from today and emailing out to the Client’s MD, Finance Director, Head of Safety and Operations Manager

Salary Range & Benefits

Every month a wad of cash appears in your bank account. How much will depend on your experience and how you develop in the business. By the end of the year it should have reached somewhere between £22-25K.
But work isn’t all about money. Everyone at SureFoot has the right to challenge existing practices, make recommendations and really shape the business. As an advisor, you get autonomy over your own diary and the chance to make a real difference in a Clients’ world. We’re also flexible in terms of out of work commitments. Our philosophy is that as long as the work gets done, you should be able to manage your life how you want.
We also offer benefits such as company pension scheme, income protection (if you’re off work for a long time) and more than 5 weeks holiday.

What do I do now?

Send us a brief CV to cameron@surefootsolutions.com
We look through hundreds of applications, so a 2-page CV is plenty, just makes sure it covers:

Name, address, phone and email
A brief summary about yourself – what you’re up to in life, both at work and at home, and what you can bring to our team.

Employment History – Your last 2 jobs is fine (unless there’s something relevant you want us to know).
Qualifications – And your highest/most recent qualifications is enough. Whether you have an A* or a C in GCSE maths is unlikely to affect your chances!
References – We’ll request them anyway, so may as well include them

Closing date: 4th February 2017

Join the Family

SureFoot Solutions is growing up. We’re 10 years old already and thinking big. We’ve built our reputation on our people, our service and our honesty. Personality is key in this game and we want yours to shine.

We’re proud of our huge family of amazing Clients and are welcoming more into the SureFoot way of life all the time.

Safety Advisor

When Clients think of SureFoot, they think of the people at SureFoot. There’s no sexy product or fancy marketing to hide behind. Therefore a Safety Advisor has to really be the face of the business everyday. They lead by example, are super-organised, genuine and friendly. In the same three hours, they can be chatting with the Kitchen Porter, giving some hard feedback to a Manager and summarizing the high and low lights with the Area Manager.
Safety Advisors have to be amazingly organised, planning complex diaries and appointments months in advance, only to have them turned over in days. Our Clients love the Safety Advisor’s eye for detail and their approachability and fairness.
The Safety Advisor is nothing like an Inspector, both in their demeanor and their report writing. Instead, they talk and act in way our Clients respect and understand.

Every Client has a designated Client Manager, but it’s you the frontline of the business really sees everyday. This means you get to build fantastic relationships with a huge number of people and are often their first point of contact for support.

Safety Advisors are completely field based and rarely found in our Soho offices (no problem to pop in and say hi though!) They work wherever our Clients have sites, which can be anywhere in the UK, but more often than not these are in London. Reporting to the Client Manager, almost daily over the phone, they see the rest of the team at meetings or maybe on a team night out.

We’ll love you if you….

· Have experience of working in a catering business, ie; restaurant, bar, café, food manufacturer etc
· Are amazing with people and can handle the whole range of human emotions including crying, anger, frustration, pride and ambivalence
· Love travelling everyday across the UK and sometimes internationally
· Enjoy working on your own, making your own decisions and solving problems
· Can plan a complex diary weeks in advance, only to have it turned on it’s head by Wednesday
· Live somewhere near London or South West and have a full driver’s licence
· Have any previous experience of auditing, inspecting or assessing a food business
· Are a spelling and grammar freak

Today’s Thursday….what might a Safety Advisor be doing?

  • Responding to 2 customer feedbacks on the train to work
  • Dealing with a complex pest issue
  • Coaching a new chef on how to cool food properly
  • Chatting to another Safety Advisor about something strange they found during an assessment
  • Speaking to an Operations Director, talking them through an assessment you completed
  • Completing another assessment in the afternoon, this time with a food quality assessment included – Yum!
  • Checking the audit allocation to ensure all assessments are on track in the diary
  • Responding to a Client’s query regarding your assessment
  • Finish writing the 2 reports from today and emailing out to the Client’s MD, Finance Director, Head of Safety and Operations Manager

Salary Range & Benefits

Every month a wad of cash appears in your bank account. How much will depend on your experience and how you develop in the business. By the end of the year it should have reached somewhere between £22-25K.
But work isn’t all about money. Everyone at SureFoot has the right to challenge existing practices, make recommendations and really shape the business. As an advisor, you get autonomy over your own diary and the chance to make a real difference in a Clients’ world. We’re also flexible in terms of out of work commitments. Our philosophy is that as long as the work gets done, you should be able to manage your life how you want.
We also offer benefits such as company pension scheme, income protection (if you’re off work for a long time) and more than 5 weeks holiday.

What do I do now?

Send us a brief CV to cameron@surefootsolutions.com
We look through hundreds of applications, so a 2-page CV is plenty, just makes sure it covers:

Name, address, phone and email
A brief summary about yourself – what you’re up to in life, both at work and at home, and what you can bring to our team.

Employment History – Your last 2 jobs is fine (unless there’s something relevant you want us to know).
Qualifications – And your highest/most recent qualifications is enough. Whether you have an A* or a C in GCSE maths is unlikely to affect your chances!
References – We’ll request them anyway, so may as well include them

Applications must be send by Monday 19th September. Interviews will be held on Friday 23rd September.

Happy Birthday to us!

SureFoot Solutions reach the ripe old age of 10 this year. We’ve come a long way since we started out with just a few restaurants and are proud to still hold GBK, our original clients, near and dear to us.

In true SureFoot style we will be celebrating this huge event later in the year. Keep checking that inbox for your invite and we look forward to celebrating our 10 year anniversary with you!

SureFoot Job Vacancies

SureFoot are hiring again!

We are looking for a Safety Advisor & Administrative Assistant to support us with client assessments, training and administrative tasks.

This is a London based role and a great opportunity to join our enthusiastic and dynamic team. For further details of how to apply visit:

http://www.ehn-jobs.com/job/307657/safety-advisor-and-administrative-assistant/ 

This vacancy has now been filled, however please still feel free to send us your CV to consider for future vacancies.

 

 

New Year, New HACCP?

Food is getting more exciting, more creative and more innovative.

This often means new technology, methods and equipment. But whilst you might have dedicated many sleepless nights to recipe and product development, have you spared a though for the impact that this could have on your HACCP?

Businesses are often critiqued for having a document which states one thing, but policies that are entirely different. This can lead to gaps in due diligence and a perceived lack of confidence in management during local authority inspections.

But with some well though out controls and robust records to support it, it needn’t be a tough change to make.

We believe in easy to understand, bespoke safety manuals that reflect what you do and how you do it. We believe that your HACCP should be as up-to-date and seasonal as your menu. And if you’re not sure? Well, you can always drop us a message and ask!

Join the SureFoot Family

Join the SureFoot Family –

Safety Advisor –

Are you ready to work for a business that sees things differently? 

We are looking for a professional in the London area to provide advice, information and support on food safety, health & safety and environmental matters. Working with all members of the SureFoot Solutions team in the primary goal of ensuring client happiness.

 

Key Responsibilities

  • Conduct food, health and fire safety assessments, in a SureFoot style, primarily in London and the South coast, although also including all UK & Europe
  • To communicate effectively with all levels of management within the team and clients, building key relationships.
  • To investigate and resolve any safety related incidents, including food poisoning and foreign object complaints
  • Liaise with enforcing authorities
  • Develop bespoke legal documentation and training
  • Complete market research or marketing activities
  • Maintain an appropriate level of professional competency by reviewing relevant literature and attending courses, seminars, workshops, presentations etc.
  • Provide training in accredited CIEH courses
  • Any other responsible duties requested by the line manager or directors

 

Salary

Competitive with benefits – dependent on skills and experience

 

What now?

To learn more about our business ethos check out – www.surefootsolutions.com/about/

Please send CV’s to francest@surefootsolutions.com

Application closing date: 19th September 2014

 

 

 

 

 

Free Training Resources

Free Training Resources

There might not be such a thing as a free lunch, but there is sometimes free advice on how to make it!

Training your teams is a vital step in controlling food hygiene standards and demonstrating due diligence.

The folks over at the Food Standards Agency often provide free, informative advice and tools including:

 

Remember help is always on hand for more specific questions, enquiries or even delivering classroom based training. Contact us via info@surefootsolutions.com for more information.

Beating the Barbecue Blues

Beating the Barbecue Blues.

Sunshine, warm evenings, light until the late hours .. almost doesn’t sound like British weather, and yet summer is upon us.

It’s great time of year for fantastic seasonal British produce, and of course a much loved barbecue. Whether you’re a chicken, burger, ribs or a sausage fan, we devote hours standing over the barbecue (often in the rain!) and after all that time spent, no-one wants to have to then spend hours in the bathroom suffering the after effects…

We have some handy tips for you for barbecuing at home, it’s not just for the professionals to worry about!

  • Wash your hands before preparing any food, especially if you’ve been sprucing up that garden beforehand
  • Have enough utensils; you aren’t really going to use those tongs for your raw AND cooked meats are you….?
  • Know your cook times and remember to make sure that the coals are hot enough
  • Popping it in the oven to help kick off the cooking or finish up the process can be a great way to help keep food safe, you can even pick up a thermometer for a small cost to help you check it’s done. Don’t fall into the trap of burnt meaning cooked, it doesn’t always!
  • That raw chicken… surely it’s not going back on that same, unwashed plate after.. right? Cross-contamination is just as likely in the home and needs to be taken seriously
  • Don’t forget the veggies! Fruit, veg and salad all need attention too. Remember to wash them before preparation or eating to help get rid of any nasties and whilst you’re at it, make sure you’re using  a clean chopping board.

Following these tips will help you make sure your barbecue is one to remember,  for all of the right reasons, and certainly not having sausages like these…!

http://http://www.youtube.com/watch?v=0CIORN9pIg4

Allergy Awareness Week

Happy Allergy Awareness Week!!

With a change in law fast approaching, this years Allergy Week is sure to be big news.

Allergies affect a huge number of the population, and it is thought that 21m people in the UK live with an allergy. Eating out with an allergy can be a stressful experience, and a far cry from the relaxed meal you were hoping for.

Symptoms can range from a rash, difficulty in breathing, unconsciousness and in extreme cases, even death.

In December of this year, the Law will change and restaurants and caterers will be required to provide information on 14 allergens for foods, sold without packaging or wrapped on site.

Business can no longer simply say that they ‘don’t know’, and many diners are already choosing businesses that they know have put great systems into practice ahead of the legal requirements.

Recently, we spoke to Big Hospitality who were running a feature on the rise of gluten-free dining options. We wanted to share the importance of not only checking ingredients, but also all of the other controls that are vital to delivering safe food.

It is so important to understand the ingredients within the ingredient and not just make an assumption on face value. Soy sauce for example often contains wheat, as do some mustards. This level of detail is important for customers with allergies, for whom even the smallest amount of the allergen is a danger.

The controls aren’t rocket science and many simply follow the usual good hygiene practices; regular hand-washing, sensible storage, cleaning work areas and using separate utensils all have a big part to play in keeping food safe. And never forget, communication is king. Add a note through the till, tell the Chef, keep it to one side on the pass. Whatever it takes to keep it safe.

We’ve gotten this far without saying that the change in Legislation shouldn’t drive you nuts…. but it really shouldn’t and help is at hand. Contact us via info@surefootsolutions.com for more information, allergen awareness training, or help in compiling allergen information for your menu

(P.S. Thanks to www.food.gov.uk and to Gourmet Burger Kitchen for the pic!)

Nutritional Nightmare?!

Are you having a Nutritional Nightmare?

We’re told to eat less sugar, eat less salt, cut our saturated fat intake…

 

Getting a balanced diet can be easier than you think, but it’s all down to having the right information. We can help you to help your customers make informed decisions on their dinners, by providing nutritional information on your dishes.

 

Many restaurants and caterers are now choosing to actively share this information. What was once whispered in dark restaurant corners is now proudly shared on restaurant menus – take our clients The Real Greek for example, they aren’t shy about sharing calorie information on their menus, and Tortilla proudly boast their stats!

 

Whether it’s for required medical reasons, dietary requirements or just good old fashioned inquisitiveness, more and more customers want to know exactly what they are eating.

 

To find out more about nutritional analysis contact us via info@surefootsolutions.com

SureFoot Clients are on to a winner!!

SureFoot Clients are on to a winner!!

Everyone loves being invited to an awards dinner and last week our clients were busy enjoying the food (and wine) at the Retailers’ Retailer Awards 2014.

There were no wardrobe malfunctions and Miley Cyrus didn’t do any twerking, but 3 of our clients still had plenty to celebrate; winning outstanding awards for their brand and restaurant design.

We at SureFoot are proud to work with industry-leaders, and a huge pat on the back is in order, well done guys!!

 

logo

Best Concept Award

Bill’s Restaurants

 

Reds True Barbecue

Best Venue Award

Red’s True Barbecue

 

Meat Liquor

Rising Stars Award

Scott Collins & Yianni Papoutis

 

 

 

 

Looking for a paperless office?

SureFoot Solutions have launched our very own online file storage and reporting system.

We are always looking for new ways to make your life easier, without overcomplicating things.

Just like you, we don’t enjoy seeing piles of paper in the office or hearing about accidents long after they’ve happened.  We know you need up-to-date information, available whenever and wherever you are.  So SureFoot has just launched it’s very own online platform, ‘The Filing Cabinet.’

The Filing Cabinet operates as a dual-purpose file storage and reporting system for food businesses, accessible on the move. Customisable banners and content make it feel like a system that really belongs to you.

 

Lets talk files

All those temperature records, cleaning records and maintenance reports, in fact any paper report, can be uploaded to a secure site and then thrown in the bin (or recycled of course).  Recalling them is easy; and can be done on your PC or you can even bring the document up on your smart phone.  The user-friendly system makes it even easier for any member of staff to deal with authorities and allows senior people to ‘dial in’ and see what’s happening.

 

What about the reporting?

Whenever an accident or food poisoning complaint happens, you want to know about it fast.  The Filing Cabinet can be used to report the incident to whoever needs to know within your business. The whole system is smartphone friendly, meaning there are no excuses for slow reporting.  Our clients can even use it to notify us directly, so that we can begin an investigation (all part of the service!). The quicker any complaint is resolved, the less stressful it is for everyone involved.

 

For more information on the Filing Cabinet contact info@surefootsolutions.com

 

Say ‘No’ to Noro

NOROVIRUS…..

What is it?

Norovirus, commonly known as the winter vomiting bug, is highly infectious and can cause vomiting and diarrhoea. A record number of cases linked to the virus were reported last winter.

How does it spread?

Norovirus is usually spread from person to person, but contamination during food handling and preparation is also believed to be a significant cause of infection.

The virus cannot multiply in food. However, it can survive for some time. Good food and personal hygiene, especially hand-washing, is therefore very important to help prevent the spread of infection.

How does it affect me?

Diarrhoea and/or vomiting are the main symptoms of illnesses that can be transmitted (carried) through food.

Staff must report these symptoms to management immediately.

Managers must immediately exclude staff with these symptoms, usually until they have been clear for a minimum of 48 hours from when symptoms stop naturally. Remember to complete a Return to Work form on the first shift back, before starting work.

What else can I do?

Wash and dry hands before handling food, or surfaces likely to come into contact with food, especially after going to the toilet. This is because it is possible to be infected but not have symptoms.

Remember to not only clean food contact surfaces, but also hand contact surfaces, door handles, etc. on a regular basis using a suitable sanitizer.

If somebody is ill when working, they should be sent home immediately, hand and food contact surfaces cleaned and food should be discard as it could have been contaminated.

Always purchase from reputable suppliers and thoroughly wash raw fruit, veg and salad items before preparation.

The SureFoot Press…

Have you received the latest edition of the SureFoot Solutions eNewsletter…?

Sharing updates in legislation, best practice and of course the obligatory Health & Safety fails that we warn you away from, we aim to keep you up to date and well informed on all things safety related.

Got a question or a topic you’d like more information on? Why not suggest it to us for the next edition and we might just feature it just for you.

Subscribe for free by clicking the box on the right and entering your email address.

Politeness costs nothing

A small French café has taken the old adage that manners don’t cost you anything to its logical extreme – by charging extra to rude customers.

At La Petite Syrah in Nice, if you ask for “un café” it will set you back €7 (£5.80). If you also include the magic words “s’il vous plaît” you’ll get the same drink for €4.25, however – and it’s just €1.40 if you begin the order with a friendly “bonjour”.

Speaking to the French edition of The Local, café manager Fabrice Pepino said his staff had grown increasingly fed up with the bad manners of people in a rush on their office lunch breaks.